Quotes from Ikujiro Nonaka

In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge.

Without real exchange, you can't create knowledge.

Tacit knowledge is personal, context-specific, and therefore hard to formalize and communicate. Explicit or "codified" knowledge, on the other hand, refers to knowledge that is transmittable in formal, systematic language.

Such reflection is always necessary in the knowledge-creating company, but it is especially essential during times of crisis or breakdown, when a company's traditional categories of knowledge no longer work.