Quotes from Steve Ross

Quality, service, cleanliness, and value.

The city's contradictions and frailties drive me to the church. The church, in turn, binds my wounds and soothes my troubled heart, and sends me right back out into the city again.

You can't operate a company by fear, because the way to eliminate fear is to avoid criticism. And the way to avoid criticism is to do nothing.

Just remember, it's a small business and a long life. You're going to see all these people again.

Without love, without humor, yoga is just a lot of hard work.

You can't operate a company by fear, because the way to eliminate fear is to avoid criticism. And the way to avoid criticism is to do nothing.