Quotes from J. Willard Marriott

Good timber does not grow with ease; the stronger the wind, the stronger the trees

No person can get very far in this life on a 40 hour week.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

I've felt that dissatisfaction is the basis of progress. When we become satisfied in business, we become obsolete.

Celebrate your people's success, not your own.

Communicate. Listen to your customers, associates and competitors.

Customer needs may vary, but their bias for quality never does.

Do it and do it now. Err on the side of taking action.

Eliminate the cause of a mistake. Don't just clean it up.

fight like you're the third monkey trying to get on Noah's ark." And brother it's starting to rain

Good timber does not grow with ease the stronger the wind, the stronger the trees.

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Success is in the details.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

View the problem as an opportunity to grow.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

It's more important to hire people with the right qualities than with specific experience.

Choose your friends wisely-they will make or break you.