Quotes from Jim Knight

Secondary school parents tell me that they are frustrated, that their teachers ignore them, their children don't give them much feedback because they are adolescents, they feel kind of out of the loop.

Teachers tell me that they'd like to work more closely with parents.

You've got to stop whipping a dead horse sometime.

I would like to see every parent either directly - if they are comfortable with the technology - or through a personal tutor, being able to access real-time information about their child.

When teachers stop learning, so do students.

Used poorly in a compulsory, heavy-handed way, video recording can damage teacher morale at a time when, for many teachers, morale is at an all-time low.

Aspire to be the leader your team wants and the brand deserves.

Whatever your level of leadership, use your influence to move the company from strategy-based to culture-focused.

Even if your company is experiencing good times now, the business will eventually be at risk if the leadership culture is not strong or aligned.

Strong cultures are to organizations what breathing life-giving oxygen is to the body, while weak ones are like poisonous carbon monoxide. Don't ignore the cultural health of the business.

Being a leader on a quest to amp up your company's culture might be one of the hardest things you will ever do, but the journey is so worth it. It can be life-changing.

Surround yourself with the right people and you'll have the right culture.

The greatest accelerant to a cultural flame is leadership.

Now and forever, culture is only as strong or weak as the employees that make up the organization.

The desired behaviors will produce the desired culture. Employ the right brand ambassadors and you create a culture that rocks.

Choose people over process. Many adjustments can be made to an organization's systems, but changes are only as effective as the human beings making them happen.

Consumers experience and come to know a company's culture because of the consistent, widely shared, collective behaviors of the internal team.

Don't get stuck in the past. Celebrate the company's history (heritage), but focus primarily on the present and future (culture).

Are you surrounded by rock stars or lip-synchers?

Culture change starts on the inside.

Put in the work. Sustainable culture change takes time, patience, persistence, know-how and passion, but it's not impossible and it's completely worthwhile.

Embrace personal culture shifts. Look at every experience as something that happens for you, not to you.

Embracing experiences as opportunities allows us to bring fresh perspectives to the party. And that can be incredibly empowering.

Love your brand. Commit to growing with a company that has value orientation aligned with yours.