Quotes from Dorothy Leeds

If you ask a negative, unanswerable question, you will get a negative, impractical answer. The question you ask determines the focus of your thinking, your focus determines your attitude, and your attitude determines your ability to take action.

Managers are always saying they want their people to think more, yet they do not always encourage them to do that. That is because most managers think they have to have all the answers, rather than most of the questions. If you consistently tell people what to do, you foster the telling culture most organizations display and you stifle their thinking habits.