Quotes from Jim Hall

Lean Six Sigma is a combination of both the Lean and Six Sigma philosophies. This creates a powerful improvement concept that applies data-driven tools to solve problems, transform processes, and reduce costs.

When one person sees or hears something that isn't there, it's called a delusion. When a small group of people have the same experience, it's a cult. Millions of people? Religion.

The organization must respect its people, continually educating, training, challenging, and empowering them. Any organization that thinks itself Lean has to see its people as its most prized asset, and this asset must be stimulated, celebrated, and compensated properly.