Quotes from Roger M. Schwarz

go slow to go fast.

Getting angry is easy. But to get angry with the right person, in the right way, for the right reasons…that is not easy.

people don't respond well to being told what they must do.

In teams where there are significant power differences, when team members with less power are better able to speak up, the team has more success implementing new technology changes.

The heart has its reasons, which reason does not know.…We know truth, not only by the reason, but also by the heart.

a team: Members are interdependent around a team task. Members know who is a member of the team. Members know the extent of the team's authority. Membership is stable over time.