Quotes from Elaine Biech

We do not learn from experience … we learn from reflecting on experience." —John Dewey

The results of the trends research overwhelmingly indicated that the role of the TD professional has moved beyond the traditional realm of training design and delivery. Effective talent development requires a proactive, business-partner approach to anticipate and respond to changing needs and to leverage personal capabilities to support organizational strategy and generate competitive advantage.

Honor Breaks Sometimes you will fall behind, so feel free to skip over content. More content is not always better. It's just more. Besides, cognitive science tells us that breaks can be valuable spacing times. Breaks help your learners retain information.

Every session you lead has two radio stations: WII-FM (What's in It for Me?) and MMFG-AM (Make Me Feel Good About Me).

Make sure you have plenty of variety in how concepts are taught. Mix up segments with storytelling, panel discussions, gamification, practical application time, partner work … the list goes on.

The most effective and resilient organizations are those that have created cultures in which continuous learning is a foundational element of their mission and guiding principles.

On one level, it's easy to think that learning professionals are in the business of delivering learning content. But from a cognitive perspective, we're really in the business of helping learners build schemata that they can then use to perform their jobs.

The list of verbs associated with the six levels in Table 4-1 helps you to select a verb that fits the level of learning.