Quotes from gary chapman & Paul White

When the members of an organization engage in communicating appreciation and encouragement in the ways that are most meaningful to their team members, then good things happen.

While we agree with and support the need for workers being held accountable for their responsibilities, we also believe that collegiality in the workplace, helping one's team members, leads to more successful organizations. When our focus is on getting ahead personally or reaching one's goals, regardless of the impact on others, internal tension often sabotages growth. True leadership requires a willingness to serve others, either one's customers or one's collegue.

If you cannot remember the last time you affirmed one of your collegues by words of affirmation that focused on his or her personality, let us encourage you to conciously look for their positive personality traits. Within the next two weeks, verbalize affirmation for a positive trait you observe. For some people, this is the primary way that they feel affirmed.