Quotes from Scott McKain

The first—imitation—merely does enough to keep your competitors in check. It does not create space in the marketplace; all it does is temporarily ensure that the pack of nondifferentiated competitors keeping their doors open will include you.

playing "cautiously" is not the same as playing "smartly.

The second—incremental improvement—maintains your positioning but fails to create the type of distinction that inspires the passion that results in client loyalty and engagement.

There is a compelling story within each person and every organization.

Equality and respect are woven into the fabric of the conduct and performance of iconic organizations and leaders. Period.

Eric Schlosser's Fast Food Nation.

Creative people generally are self-motivated, independent, delighted by novelty, risk takers, tolerant of ambiguity, deeply involved in their work, avid readers, and world travelers.