Quotes from Scott W. Ambler

countries allow organizations to claim some aspects of software development as R&D and thereby receive tax benefits for doing so.

To make matters worse, our customers don't have a very good understanding of what we do, how we do it, or why we do it—the end result is that they put unrealistic demands on us and don't give us the support that we need to accomplish their goals.

Convenient targets include our "pointy-haired bosses" whom we believe are barely competent enough to tie their own shoes, the "paper-pushing fools" in the department down the hall from us that demand excessive amounts of documentation, and our "stupid users" who often don't know what they want, and when they do tell us what they want, it never makes sense anyway. Naturally, we never blame ourselves; we're perfect after all.

A lot of the communication value in a UML diagram is still due to the layout skill of the modeler. —Paul Evitts, A UML Pattern Language (Evitts 2000)