Quotes from Steve Chandler

How can we send a signal over the phone, when the customer calls with a question, that we are different than the other companies, and they are going to feel more welcome and at home with us? How do we create a relationship right there at the point of that call? What

interrupting myself and my own dream over and over.

Without being conscious of death, you can't be fully aware of the gift of life.

Good leaders continue to seek creative input from their direct reports. This practice is not only good for the business, it's also highly motivational for both parties to the conversation.

A carefully planned meeting can take a third of the time that an unplanned free-for-all takes.

Peacefully taking a sword to all those negative, frightening, depressing thoughts that are automatically believed… so that a great, timeless, active day can be created. A day with no time in it unless you want to make some.

It is impossible to work with a definite sense of purpose and be depressed at the same time. Carefully planned work will motivate you to do more and worry less.

we ourselves do that each day. We use our crayons (our imagination) to scare ourselves instead of to create.

Enlightened leaders get more out of their people because they know that each person already has everything it takes to be successful. They

stop stopping.

You want to dance with life, not race out ahead of life.

winners focus, losers spray.

Personality freezes us in a safe and secure pattern of being that we probably finished making up somewhere in junior high school. Most of our "permanent" personality was shaped from fear: fear of embarrassment, fear of losing face, fear of appearing uncool.

Fake it 'till you make it. The lie will become the truth.

how "violent" a swordsman you are going to be before your day begins. How much uninterrupted time will you carve out for yourself? Will you be a true time warrior? Because if you will, you'll love your timeless time.

What couldn't they hear? They were going so fast they couldn't hear the universe whispering to them. What was the universe saying? The universe was saying "yes" to whatever they might ask for.

People who race out ahead of life are falling down on the dance floor. They are living in their own future, which is where fear lives. But when you slow down to master this present moment, life gets fearless.

A true leader has the courage to represent upper management, not run it down. A true leader says we.

Management is doing things right; leadership is doing the right things. —Peter Drucker

Self-motivation is all a matter of how much in control you want to be.

The extensive work done by Dr. Martin Seligman on learned optimism spanned 20 years, and he studied more than half a million children and adults. He found and scientifically confirmed two things: 1) Optimism makes you more effective at whatever you do, and 2) optimism can be learned.

what's gotten into you?

Purpose can be built, strengthened, and made more inspiring every day. We are totally responsible for our own sense of purpose. We can go inside our own spirit

The quality of our motivational skill is directly related to the quality of our questions.