Quotes from Joseph Grenny

It is not enough to do your best; you must know what to do, and THEN do your best. —W. Edwards Deming

You are a product of your environment. So choose the environment that will best develop you toward your objective. Analyze your life in terms of its environment. Are the things around you helping you toward success—or are they holding you back? —Clement Stone

people who climb to the top of just about any field eclipse their peers through something as basic as deliberate practice.

I have become more aware of (1) how true emotions can feel during crucial moments, and (2) how false they really are.

You can talk about results all you want, but they remain nothing more than ideas until you decide exactly how you're going to measure them.

So, start every change project with a clear and compelling statement of the goal you're trying to achieve. Measure your progress. Don't leave it to intuition or hunches. Measure your measures by the behavior they influence. And finally, measure the right thing, and measure it frequently.

You can measure the health of relationships, teams, and organizations by measuring the lag time between when problems are identified and when they are resolved.

With simple tasks such as typing, driving, or playing golf and tennis, we reach our highest level of proficiency after about 50 hours of practice; then our performance skills become automated. We're able to execute them smoothly and with minimal effort, but further development stops. We assume we've reached our highest performance level, and we don't think to learn new and better methods.

I haven't got the slightest idea how to change people, but still I keep a long list of prospective candidates just in case I should ever figure it out. —David Sedaris

Not everyone forgets to take measures and to do so frequently, but people still fail to create measures that generate the right kind of influence. They do so by measuring the wrong variable.

look vigilantly for one or two actions that create a cascade of change.

most professionals progress until they reach an "acceptable" level, and then they plateau. Software engineers, for instance, usually stop progressing somewhere around five years after entering the workforce. Beyond this level of mediocrity, further improvements are not correlated to years of work in the field.