Quotes from bezos jeff iii

If you absolutely can't tolerate critics, then don't do anything new or interesting.

Seek revenge and you shall dig two graves, one for yourself.

We have these cultural norms, and we allow people to say ugly things. We don't have to like it, we don't have to invite them to our dinner parties, but you should let them say it.

The secret is we're on, like, our seventh generation of fulfillment centers. And we have gotten better every time. When I was driving the packages myself, one of my visualizations of success is that we might one day be big enough that we could afford a forklift.

You can have the best technology, you can have the best business model, but if the storytelling isn't amazing, it won't matter. Nobody will watch.

Wandering is an essential counterbalance to efficiency.

Earth is the best planet in our solar system. We go to space to save Earth.

The long term approach is rare enough that it means you're not competing against very many companies. 'Cause most companies wanna see a return on investment in, you know, one, two, three years.

As companies get bigger, they have something to lose. When they do, the natural tendency is to get risk-aversive. They lose their boldness. They lose the spirit to innovate. They lose their pioneering qualities. I am bound and determined not to let that happen to Amazon.com.

If you go back in time 18 years, I was driving the packages to the post office myself, and we were very primitive.

Part of company culture is path-dependent--it's the lessons you learn along the way.

If you have a customer-centric culture, that cures a lot of ills. Let's say you're the leader in a particular arena, if you're competitor-focused and you're already the leader, then where does your energy come from? Whereas, if you're customer focused, and you're already the leader, customers are never satisfied.

There are two kinds of companies: those that try to charge more and those that work to charge less. We will be the second.

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

We're building what's called a private cloud for them [the C.I.A.] ... because they don't want to be on the public cloud.