Quotes from Chip R. Bell

Innovation dances to the sweet sound of a banjo. Banjo behavior makes people want to jump up and join in.

If the pursuit of customer imagination were a religion, passion would be its hymnal.

Your being in the middle of your imagination turned on is not like a boardroom; it's like a candy shop.

Co-creation partnerships are free-idea zones because they are neighborhoods of acceptance and goodness.

There's an important middle piece to the puzzle: Listening means actively seeking to understand another person. That's why we say it's a contact sport. Listening without contact, listening without a dramatic connection, is like looking without seeing.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.