Quotes from Gene Kim

work in process' or 'inventory

Without automated testing, the more code we write, the more money it takes for us to test.

your colleague tells you they've decided to quit, it was voluntary. But when someone else tells you they've decided to quit, it was mandatory.

Theory of Constraints, Lean production or the Toyota Production System, and Total Quality Management.

two of the three legs of the 'confidentiality, integrity, and availability triangle' or cia." He

Instead, it should be based on the tempo of how quickly the bottleneck resource can consume the work.

Every industry and company that is not bringing software to the core of their business will be disrupted.

We all know the threat the company faces is real, she thinks. The job of the bridge crew is to ensure the company strategy is viable, not to remind them of the strategy or to micromanage everyone to death. Their job should be to ensure everyone can get their work done.

He continues, "Remember, outcomes are what matter—not the process, not controls, or, for that matter, what work you complete.

business project work as one.

I don't want to be like a seagull, flying in, crapping on people, and then flying away, you know?

You can't just throw the pig over the wall to us, and

For these types of changes, I'll have my staff generate some reports on the changes' success rates and any associated downtime. This will help the business make more informed decisions around the changes.

How can we manage production if we don't know what the demand, priorities, status of work in process, and resource availability are? Suddenly, I'm kicking myself that I didn't ask these questions on my first day.

FUBAR, meaning "fucked up beyond all recognition.

I've finally found my tribe, she thinks. And this is what an effective network is all about—when you can assemble a group of motivated people to solve a big problem, even though the team looks nothing like the official org chart.

Personal Kanban: Mapping Work | Navigating Life by Jim Benson and Tonianne DeMaria Barry. This

No, lack of competence is the enemy of good

Was there an outage I didn't respond to quickly enough? As an IT Operations guy, the career-ending outage is the joke my peers and I tell one another daily.

Technology keeps changing faster and faster, and it's nearly impossible to keep up anymore.

Continuous Delivery.

David J. Anderson's book Kanban: Successful Evolutionary Change for Your Technology Business; it's

Just how many times can you throw out everything you know to keep up with the latest new-fangled trend

It's like the free puppy,