Quotes from Dianna Booher

If you can't write your message in a sentence, you can't say it in an hour.

Good decisions can turn into disasters when communicated poorly.

Never mind your intentions. Communication is about what others hear with your words.

Good communication may not make a risky deal safe, but poor communication may sell benefits of a good deal.

Emotional instability for whatever reason can infect the workplace and lower productivity as surely as malfunctioning equipment.

Strong communicators increase their influence because they are intentional and focused with their language.

Your email greetings should warm readers up—not put them off.