Quotes from Verne Harnish

Four Decisions, which emphasizes the main categories of decisions that all companies must get right. They are: People, Strategy, Execution, and Cash.

In setting Strategy, follow the definition from the great business strategist Gary Hamel. You don't have a real strategy if it doesn't pass two tests: First, what you're planning to do really matters to enough customers; and second, it differentiates you from your competition.

Manejar el Efectivo, ¡No se quede sin él! Esto significa que debe prestar tanta atención al impacto que tiene cada decisión en el flujo de caja, como a los ingresos y las ganancias.

the term "merger" should be eliminated from the business vocabulary. There is no such thing. There are only acquisitions.

Disminuir en un 80% el tiempo que le lleva al equipo clave dirigir la compañía (actividades operativas).

Harvard Business Review article titled "Building Your Company's Vision," by James C. Collins and Jerry I. Porras.

Practice what we preach • Nothing less than ecstatic customers • First class for less • Honor intellectual capitalists • Everyone an entrepreneur • Never, ever, ever give up

Charles Darwin found that survival is determined by the ability to adapt to circumstances.

las metas sin rutinas son deseos, las rutinas sin metas no tienen sentido.

How can we expect our employees to be extraordinary and differentiate the company if we use the same hiring and onboarding methods as competitors?

A good plan now is better than a great plan too late.

Senior leaders need to be in the market 80% of the week, either figuratively or literally.

The Vision Summary tool, described in "The One-Page Strategic Plan" chapter, will provide your team with an easy-to-remember summary of your vision.

Integrity matters • Think like a customer • Spirited fun •   Be quick, but don't hurry (borrowed from legendary basketball coach John Wooden) • Employees are critical • Small details are huge • Take care of each other

a conceptual framework called the Four Decisions, which emphasizes the main categories of decisions that all companies must get right. They are: People, Strategy, Execution, and Cash.

There are no straight lines in nature or business.

If you want to teach people a new way of thinking, don't bother trying to teach them. Instead, give them a tool, the use of which will lead to new ways of thinking.

Those who can read, and don't, are only marginally better off than those who can't.

If the Core Values are the soul of the organization, the core Purpose (some call it "mission") gives it heart.

Letting go and trusting others to do things well is one of the more challenging aspects of being a leader of a growing organization.

People join companies. They leave managers.

I'm tired of sailing my little boat Far inside of the harbor bar; I want to be out where the big ships float — Out on the deep where the Great Ones are! … And should my frail craft prove too slight For storms that sweep those wide seas o'er, Better go down in the stirring fight Than drowse to death by the sheltered shore! — Daisy Rinehart

In retaining employees and keeping them engaged, we'll cover the five activities of great (vs. good) managers: • Help people play to their strengths. • Don't demotivate; dehassle. • Set clear expectations and give employees a clear line of sight. • Give recognition and show appreciation. • Hire fewer people, but pay them more (frontline employees, not top leaders!).

In the end, what matters most in life are the depth of your relationships with friends and family; and the sheer number of people you've helped along the way. These represent true measures of wealth. Financial wealth, then, is seen as a resource for fostering your relationships.