Quotes from Gregory M. Horine

Project management is simply the process of managing projects (and you thought this was going to be difficult).

A project is the work performed by an organization one time to produce a unique outcome. By one time, we mean the work has a definite beginning and a definite end, and by unique, we mean the work result is different in one or more ways from anything the organization has produced before.

The operational work is the ongoing, repetitive set of activities that sustain the organization.

The process of leading a team that has never worked together before to accomplish something that has never been done before in a given amount of time with a limited amount of money

The responsibility matrix is often referred to as a RACI ("Ray-Cee") matrix or RASIC ("Ray-Sick") matrix. The acronyms represent each level of potential responsibility. R—Responsible A—Accountable C—Consulted I—Informed R—Responsible A—Approve S—Support I—Informed C—Consulted

The master principles of expectations management are the following: Get buy-in Take care of business Communicate the big picture Listen and be alert Take the stakeholders' perspective Never assume