Quotes from Chet Richards

The nature of war is to shape the enemy.

If you're not former military, join the Marine Corps.

researcher Charles Handy at the London Business School concluded: Trust gives people a sense of belonging. When people feel they're active members of their work community—not merely hired help—they become interested in the company's future and willingly dedicate their time and talent.119

The ability to rapidly shift the focus of one's efforts is a key element in how a smaller force defeats a larger, since it enables the smaller force to create and exploit opportunities before the larger force can marshal reinforcements. Lind notes, and this is especially relevant to business,

Futurist James Ogilvy simply denounced managing through goal setting as "bunk." Instead, he recommends that: Organizations should tread near the edge of the future, making it up as they go along, with as much sensitivity, awareness, knowledge, compassion, feeling, and beauty as they can muster.139

What a Business Strategy Should Do • Keep our focus on the customer, with an eye to the competition and the rest of the strategic environment • Provide our team with a continuing stream of options • Enable rapid switching between options • Encourage initiative at all levels—in particular, an execute-and-communicate ("shoot and scoot") mindset rather than one of ask-and-wait • Harmonize our efforts to achieve the future we have in mind.

As researcher Charles Handy at the London Business School concluded: Trust gives people a sense of belonging. When people feel they're active members of their work community—not merely hired help—they become interested in the company's future and willingly dedicate their time and talent.119