Quotes from Hal Gregersen

The important and difficult job is never to find the right answers. It is to find the right question. - Peter Drucker

The best way to encourage more of the behavior you want is to create the conditions in which that behavior will arise naturally. This is absolutely true of the questioning required for process improvement in a workplace.

approach these questions with a "beginner's mind" - constantly seeing the world with fresh eyes

Questions need places to flourish

What if we brainstormed for Questions?

Ask yourself why the question you chose seemed important. Then ask why the reason you just gave is important. and so on.

The strongest predictor of team success was a high level of psychological safety

Having formed a hypothesis that something is true about the world, we are more apt to note and file away evidence that helps to confirm that while passing over the evidence around us that would suggest otherwise.

a better question might be: How can I help the client's management arrive at the answer?

What would have to be true for the option under consideration to work out fantastically?

Most of the spaces where social discourse happens in our world are not conducive to questioning or to developing people into more creative, constructive questioners—but if we recognize that deficit and resolve to change it, we can build the spaces that are.

What more can I be doing to facilitate the team's progress and minimize its setbacks?

Helping clients manage their emotions and energy is a big part of what coaches in all these realms do.