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Quotes from Heather T. Forbes

Unconditional love requires us to accept Billy for exactly who he is. He cannot be different at this present moment. He is perfectly normal based on his history.
~ Heather T. Forbes
It also takes allowing yourself to not take Billy's behavior personally or as disrespect to you as the authority figure. When a child (or adult) is in this state, no one else matters. It is a mindset about protecting the self. A teacher's ability to be "successful" with Billy comes through her ability to connect with him, despite her own internal reactions. Love is about taking the higher road.
~ Heather T. Forbes
If Billy is working to change his behavior but is still struggling and demonstrating some negative behavior, the ultimate outcome will be greatly determined by the way the teacher handles Billy.
~ Heather T. Forbes