Quotes from Gillian Tans

If you're afraid of failure or getting it wrong, you'll never truly innovate or disrupt the market.

Tech is a key driver of social and economic change, and around the world, women like me are transforming businesses, industries, and communities.

An American customer can book in English all over the world, but also, somebody from Japan or China can book in their own language everywhere. We translate all of our content into these languages, and that's quite unique. We service our direct customers - the innkeepers - as well in their own language.

Booking.com is one of the biggest translation companies in the world.

We will invest more into China to make sure that our brand gets more known to Chinese customers.

When you start very young and you start to work, you're going to fail. That's how you learn.

The move to Internet-enable travel booking is creating massive convenience, efficiency, and savings for consumers.

Things like chatbots, machine learning tools, natural language processing, or sentiment analysis are applications of artificial intelligence that may one day profoundly change how we think about and transact in travel and local experiences.

From our earliest days, Booking.com has been deploying technology to help strip the friction out of travel.

Every customer is different, and the travel experience is completely fluid, but the end goal is to find the best solutions.

Traveling changes you as a person. If you buy something, it's so different than if you put your money into traveling.

Traveling is an experience that you can always carry with you. It makes the world come together more so we understand each other better.

In the beginning of Booking.com, we were travelling around Europe a lot. Sometimes we'd do five cities in a week.

Our mission is to empower people to experience the world.

Eventually, we want to be able to say, whether in your own neighborhood or a city across the globe, our technology will be needed to break through barriers - whether it's money, time, languages, or simply choice.

There's no point being at the airport longer than needed.

What always drove me was my curiosity. That's what made me join Booking and not be afraid to leave a very successful job and then go into a startup.

Starting a business and building a product are not for the faint of heart. You have to learn to not let little disappointments get you down and to stay focused on the big picture.

Friction still exists in travel, and we are on a quest to go even further to make the entire experience - from planning to staying and beyond - even easier with technology.

Both business and leisure travellers are enjoying unprecedented levels of choice.

As a company powered by technology and digital innovation, Booking.com believes strongly in ensuring equal access and opportunity for all within the technology sector.

Booking.com has been very good at performance marketing. That's how we grew our business.