Quotes from Ben Elliot

With offices in 64 cities around the world, it is sometimes a challenge to ensure that I've got my finger on the pulse with every one, everywhere. Staying in touch means early rising for calls with China and Japan, and late calls with the U.S.

Fastidious attention to detail makes the difference between an OK service and first class service.

I have an issue with others ordering for me, and I spend far too long haranguing people that my choices are the best. I apologize for the amount of conversations I have ruined with this attitude.

I studied politics and economics at Bristol, and people always assumed that I'd go into politics or a non-government organisation when I left. I might well do this later on. I'd love to represent a West Country seat in the House of Commons.

Buenos Aires is easily one of the most stylish cities in the world with its eclectic collection of neighborhoods, each with its own unique charm.

If people don't feel they've got your attention, you're not going to succeed.

In summer, my Sundays are often taken up with cricket. I play with a bunch of other over-competitive and overenthusiastic guys who I have known for a very long time.

When you think about the word 'quintessentially', it's about trying to get to the very essence of something.

Now if I don't take exercise I feel a bit frazzled.

'Concierge' comes from the Latin for 'slave.'