Quotes from Eric Yuan

Any security issues, you have to be very hands on to really understand what's the exact problem, and then take quick action.

Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our employees will organically increase growth.

I really didn't understand why hackers would want to hack into a classroom. Are they going to learn algebra? Maybe calculus?

You can work hard and be smart, but you need to think about when you're going to be part of a startup and build it. You only have so much energy, whether you want to admit it or not.

Millennials grew up realizing that they can get the job done without having to go to the office.

I knew two things from my father: keep working hard, stay humble, and someday you'll be OK.

You have to keep working hard to deliver happiness to customers and you have to control your own destiny.

Enterprise customers have been working together with us for a long time, they trust us, and we just keep everything open and transparent.

We want to hire people who are self-learners.

We help ensure that Zoom is made up of caring people starting with the hiring process. At that point, we evaluate candidates on whether we believe they can embrace the value of Care and deliver happiness for others.

I don't mind working long hours, because I enjoy doing that. The way to make myself happy is to work long hours.

The reason why Silicon Valley is a worldwide innovation center is because it is a open culture that embraces diversity. You see people from all over the world. When you have many people from different backgrounds gathered together, that is where innovation comes from.

There's a reason why Silicon Valley is the worldwide innovation center, or why this is the startup valley, because I truly believe startup companies like mine are pushing the economy forward.

My biggest worry is that sometimes you know the problem, but you don't do anything about it until it gets too big to be fixed.

We really don't look at our competitors. The market is big. If you focus too much on competitors, you can lose focus on the customer. If we make our customers happier, we are going to win.

Our philosophy at Zoom is to create a company that promotes self-motivation. I have told our managers not to spend too much time motivating employees. You have to create an environment where employees can motivate themselves. That is really important because self-motivation is more sustainable.

Social networking like Facebook or Twitter is very popular, but one thing I have found is that the more social networking tools you are using, the more alone you feel.

Being a solo founder allows you to move quickly - when you're going up against massive, entrenched competitors, you need to maximize speed and agility. Having just one person at the top allows for faster decision making.

When it comes to working from home, when it comes to video conferencing, it's got to work. Anytime you want to meet someone, the quality has got to be good, very reliable. Otherwise, you've scheduled a very important meeting with a customer - oh my God, if the audio is choppy, the video doesn't work, you're not going to try it anymore.

If we're interviewing someone and they really care about having a certain title, I usually think, 'Let's hire someone else.' You want someone who will say, 'I truly believe in the company's future. I want to own part of this company. I believe I can grow its value.'

When you hire someone, you are investing in them.

If I were to spend investor money on nice furnishings and so forth, particularly early on, I might not have it for opportunities that can really grow our business.

Slack is a great partner of Zoom. We're a great partner of Slack.

My favorite book is 'Speed of Trust' by Stephen Covey.