Quotes from David Neeleman

Value will always be on top of everyone's lists now, right along with safety.

Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint.

People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.

I'm always crunching numbers, so my calculator watch is a must.

We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.

Be it $15 million here and $11 million there, it takes hundreds of millions to be successful in this business.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

What you can't buy is the loyalty that comes through our dedicated crewmembers.

I think they got caught up in how much money they could get from each of the city governments as far as tax rebates. But that stuff works when you make money. It's a little bit phantom money.

We're reviewing everything to see how we can do it better, faster, and more efficiently.

I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.

Certainly, we are hurt by the high fuel prices because it raises our cost.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

Seat assignment didn't matter if you're flying Dallas to Houston and you did it 38 times a day. People just got on, you didn't sit next to your wife, and it was a 45-minute flight. It didn't matter.

Fares are higher [and] people don't travel as much. If they don't do that, it doesn't have the trickle down effect into the economy and the other sectors.

With high trust, success comes faster, better, and at lower cost.

People don't really look forward to flying that much. It's like they want to get to the place, but they don't look forward to the experience.

We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.

And you've got to remember that I'm also the father of nine children.

We don't want a third party who may or may not have our best interests in mind or our crew members' best interests in mind because they may be serving a union of one of our competitors. They are trying to equalize us and take away our competitive advantage.

We are just interested in dealing with the people we're paying every day. We know federal law allows them to vote in a union at anytime, but we think we can resist that by talking to our own people and giving them enough upside.

Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.

The Blackberry is really essential for keeping up on my emails when I'm out of the office, which is a lot.