Quotes from Daniel H. Pink

Be sure to include the design of experiences as well—buying a cup of coffee, taking a trip on an airplane, going to an emergency room.

More isn't better. Better is better.

Hoy día sólo llegan las ideas brutalmente simples —afirma—. Se mueven más ligeras, viajan más rápido.»

As Harvard Business School professor Max Bazerman has explained: Say you take people who are motivated to behave nicely, then give them a fairly weak set of ethical standards to meet. Now, instead of asking them to "do it because it's the right thing to do," you've essentially given them an alternate set of standards—do this so you can check off all these boxes.

Type X behavior often holds an entity theory of intelligence, prefers performance goals to learning goals, and disdains effort as a sign of weakness. Type I behavior has an incremental theory of intelligence, prizes learning goals over performance goals, and welcomes effort as a way to improve at something that matters. Begin with one mindset, and mastery is impossible. Begin with the other, and it can be inevitable.

When money is used as an external reward for some activity, the subjects lose intrinsic interest for the activity

Heeding others' advice and our own intuitions, we stuff our portfolios with positive emotions and sell off the negative ones. But this approach to emotions—to jettison the negative and pile on the positive—is as misguided as the approach to investing that prevailed before modern portfolio theory.

What time do you usually go to sleep? What time do you usually wake up? What is the middle of those two times—that is, what is your midpoint of sleep?

two types of business organizations—profit and nonprofit.

before long, the existing reward may no longer suffice. It will quickly feel less like a bonus and more like the status quo—which then forces the principal to offer larger rewards to achieve the same effect.20

Ferlazzo makes a distinction between "irritation" and "agitation." Irritation, he says, is "challenging people to do something that we want them to do." By contrast, "agitation is challenging them to do something that they want to do.

Know everything about the history of your profession and then forget it all when you design something new.

Set your phone alarm to beep every ninety minutes. Each time you hear the alarm, answer these three questions: What are you doing? On a scale of 1 to 10, how mentally alert do you feel right now? On a scale of 1 to 10, how physically energetic do you feel right now?

two types of business organizations—profit and nonprofit. One makes money, the other does good.

Those artists who pursued their painting and sculpture more for the pleasure of the activity itself than for extrinsic rewards have produced art that has been socially recognized as superior," the study said. "It is those who are least motivated to pursue extrinsic rewards who eventually receive them.

The ultimate freedom for creative groups is the freedom to experiment with new ideas. Some skeptics insist that innovation is expensive. In the long run, innovation is cheap. Mediocrity is expensive—and autonomy can be the antidote

A 2016 study that tracked the choices and behavior of more than a hundred Swedes found that participants ended up regretting about 30 percent of the decisions they'd made during the previous week.

Anticipating regret can sometimes steer us away from the best decision and toward the decision that most shields us from regret—as you'll discover again when you return to the office.

He who laughs last doesn't get it." —HELEN GIANGREGORIO

Regret aversion can often lead to decision aversion, many studies have shown.[28] If we focus too much on what we'll regret, we can freeze and decide not to decide.

There are three types of beings—those who create culture, those who buy culture, and those who don't give a shit about culture. Move between the first two.

traditional businesses are profit maximizers, which square perfectly with Motivation 2.0. These new entities are purpose maximizers—which are unsuited to this older operating system because they flout its very principles.

Think extensively, not intensively.

Here and now is all we got.