Quotes from Harvey Mackay

Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.

You do not get what you want. You get what you negotiate.

My Golden Rule of Networking is simple: Don't keep score.

A great accomplishment shouldn't be the end of the road, just the starting point for the next leap forward.

Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

John Milton rose every day at 4 a.m. to write Paradise Lost. The History of the Decline and Fall of the Roman Empire took Edward Gibbon 26 painstaking years to complete. Ernest Hemingway is said to have reviewed The Old Man and the Sea manuscript 80 times before submitting if for publication. It took Noah Webster 36 years to compile Webster's Dictionary.

Cuá»™c ??i ta thay ??i theo hai cách: qua nh?ng ng??i ta g?p và qua nh?ng cu?n sách ta ??c.

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.

Unless you work in demolition, don't burn bridges.

Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don't. Believe everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would most likely be worth it.

When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she's doing is valid.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

Give your subconscious a chance to work by turning your brain off from time to time. Don't focus on work or solving problems constantly.

Ego stops you from getting things done and getting people to work with you. That's why I firmly believe that ego and success are not compatible.

Delegating doesn't mean passing off work you don't enjoy, but letting your employees stretch their skills and judgment.

Attitudes are every bit as important as aptitudes.

It doesn't matter if they say you can't do it. It only matters if you say you can't.

A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.

There's a place in the world for any business that takes care of its customers-after the sale.

Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.

Anyone too busy to say thank you will get fewer and fewer chances to say it.