Quotes from Ursula Burns

This old notion that work is drudgery is nonsense. Most days, even back when Xerox was under siege, I could not wait to get to the office.

As I've progressed in my career, I've come to appreciate - and really value - the other attributes that define a company's success beyond the P&L: great leadership, long-term financial strength, ethical business practices, evolving business strategies, sound governance, powerful brands, values-based decision-making.

The best way to change it is to do it. Right? And then after a while you become it, and it's easy.

I don't want to overemphasize this, but not a day goes by when I don't think about my mother and what she would think about what I just did. I often adjust my approach.

Find something that you love to do, and find a place that you really like to do it in. I found something I loved to do. I'm a mechanical engineer by training, and I loved it. I still do. My son is a nuclear engineer at MIT, a junior, and I get the same vibe from him. Your work has to be compelling. You spend a lot of time doing it.

Impatience is a virtue.

Xerox is really good at managing documents, and we're definitely good at managing through a process.