Quotes from Joe Gebbia

Dog-fooding is using your own products so that you understand from inside out what it is you're providing the customers. It's another way to gain insights and to gain intelligence. You use it yourself; you eat your own dog food. Every time we do that, we discover something that we can improve.

To be truly empathetic, we have to acknowledge that we're all human, we're all flawed, and that life can be difficult.

Airbnb has grown thanks to our hosts creating memorable experiences and inspiring their guests to be hosts in their hometowns.

While the Cold War had us questioning our next-door neighbors, big brands emerged to capture our trust. We became consumers.

I've experienced firsthand the disconnect between furniture, their environments, and the way people work.

The question that I can't shake - it's this question that keeps coming up for me - is What does the shared home of the future look like? People are sharing homes at a rate that no one ever predicted, but residences and homes weren't designed for it. They were designed around ideas of privacy and separation.

For me, one of my personal inspirations was designers in the mid-20th century named Charles and Ray Eames.

Design helps shape our everyday interactions through products, furniture, objects, or experiences.

In New York, ingenuity goes hand-in-hand with the hustle to survive.

I often stay in Tokyo's Daikanyama neighbourhood. You can go for a peaceful morning run along the Meguro river, and it is particularly incredible during cherry blossom season.

In general, we believe in regulation - just as long as it is fair and balanced.

We do believe in an inside-out culture. If we hold our hosts and guests to an expectation of acceptance and belonging, it has to start within our company. Otherwise, how on earth do we have the credibility to hold them accountable if we're not doing it to ourselves?

After World War II, communities and the trust they fostered began to erode in the United States. We moved away from dense city centers to fenced in suburban lots separated by broad highways.

Cities are a melting pot for different ideas, and diversity brings a high-energy rhythm that I don't think we'd know was gone until it was too late.

Airbnb was born out of necessarity. Our rent went up. It was born out of a problem.

There's this misconception globally that the platform is about property groups and big property owners renting out entire buildings full-time.

The sharing economy is about making use of any idle resource out there. We do love seeing other sharing-economy companies flourish.

We encourage employees to ship new features on day one, which immediately encourages them to come up with something creative and different.

The fear of mistakes is the fast track to irrelevance.

High reputation beats high similarity.

Design is an expression of one's most deeply rooted internal values.

We didn't invent anything new. Hospitality has been around forever.

The hotel industry is a very modern invention - it only really started to become branded in the 1950s.

Scheduled shipping is one of many inventions that has made New York a global capital of innovation and creativity - from Willis Carrier's invention of air conditioning in Buffalo and George Eastman's breakthrough film technology in Rochester to the rise of hip-hop in the South Bronx and the world's first cell phone call in Midtown Manhattan.