Quotes from Mindy Grossman

By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business.

Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition.

I am thrilled to join Weight Watchers and lead the next phase of the company's transformation.

I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right.

We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social.

I believe that if you don't disrupt yourself, you will be disrupted by someone else.

My first Weight Watchers meeting was when I was 14 years old on Long Island, and I went there with my mother. I'd gained that adolescent weight and wanted to try out for cheerleading... I lost the weight, tried out, and made the cheerleading team.

HSNi Cares was established in 2010 with a mission to empower women and support children and families in need locally, nationally, and globally.

What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first.

The ultimate goal is to give somebody something that they didn't know they wanted, but once they saw it, they had to have it.

We have a highly specialized customer and want to give her the best experience somewhere she can trust.

If you go up on a mountain and scream about change, you better make sure you're ready for people to come.

There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance.

If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail.

When people want to lose weight, they get to a point where they are desperate and looking for the new thing that is going to work miracles. But at the end of the day, there is no such thing.

All children, regardless of their income, ethnicity, or geography have the right to be protected and be given the opportunity to reach their full potential, which is why our global HSNi Cares partner is the U.S. Fund for UNICEF.

HSN is uniquely positioned to present the seamless connection between media and commerce.

Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity.

I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising.

Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days.

What creates success on HSN is great product, a great story and a great storyteller.

I don't care what we're quote-unquote selling; we're about inspiring people through storytelling.

Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us.

Four out of five HSN corporate officers are women. I'm a believer that a diversity of mindset enables us to have an engaged conversation.