Quotes from Clara Shih

Technologies and specific vendors may come and go, but massive cultural transformations and new kinds of relationships? Those don't go away.

Social media provides the modern-day version of mystery shopping and walking the halls.

I believe that rather than it being a case of humans versus machines, the future of financial advice more likely lies somewhere in between, where human advisors leverage artificial intelligence and automation to become smarter and more efficient at doing their jobs.

There is, in fact, nothing easy about being an entrepreneur.

My entire life, I have viewed every problem as an opportunity - I've had no choice.