Quotes from Dale Carnegie

Principle 2 Give honest and sincere appreciation.

we all crave appreciation and recognition, and will do almost anything to get it. But nobody wants insincerity. Nobody wants flattery. Let

shall pass this way but once; any good, therefore, that I can do or any kindness that I can show to any human being, let me do it now. Let me not defer nor neglect it, for I shall not pass this way again.

Un gran hombre -aseguró Carlyle- demuestra su grandeza por la forma en que trata a los pequeños

We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.

Pasaré una sola vez por este camino; de modo que cualquier bien que pueda hacer o cualquier cortesía que pueda tener para con cualquier ser humano, que sea ahora. No la dejaré para mañana, ni la olvidaré, porque nunca más volveré a pasar por aquí. Emerson dijo: Todo hombre que conozco es superior a mí en algún sentido. En ese sentido, aprendo de él.

criticisms are like homing pigeons. They always return home.

Good Working Habit No. 3. When You Face a Problem, Solve It Then and There if You Have the Facts Necessary to Make a Decision. Don't Keep Putting off Decisions.

Try to build bridges of understanding. Don't build higher barriers of misunderstanding.

I learned thirty years ago that it is foolish to scold. I have enough trouble overcoming my own limitations without fretting over the fact that God has not seen fit to distribute evenly the gift of intelligence.

when I went fishing, I didn't think about what I wanted. I thought about what they wanted.

Every one thinks he's a good person, even those on Death Row.

She didn't realize what everyone knows: namely, that the expression one wears on one's face is far more important than the clothes one wears on one's back.

way to get things done," says Schwab, "is to stimulate competition.

I knew from experience that this statement was true, for I myself had been searching for years to discover a practical, working handbook on human relations.

De modo que el único medio de que disponemos para influir sobre el prójimo es hablar acerca de lo que él quiere, y demostrarle cómo conseguirlo.

Cualquier tonto puede criticar, censurar y quejarse, y casi todos los tontos lo hacen. Pero se necesita carácter y dominio de sí mismo para ser comprensivo y capaz de perdonar. "Un

Always begin and end the message on a positive note rather than on a pessimistic or detached one.

If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.

think always in terms of the other person's point of view, and see things from that person's angle as well as your own—if

investigations revealed that even in such technical lines as engineering, about 15 percent of one's financial success is due to one's technical knowledge and about 85 percent is due to skill in human engineering – to personality and the ability to lead people.

Asking questions not only makes an order more palatable; it often stimulates the creativity of the persons whom you ask. People are more likely to accept an order if they have had a part in the decision that caused the order to be issued.

One grain of sand at a time. One task at a time.

William James tells us that we cannot instantly change our emotions just by making up our minds to-but that we can change our actions. And that when we change our actions, we will automatically change our feelings.