Quotes from Dale Carnegie

El odio nunca es vencido por el odio sino por el amor", y un malentendido no termina nunca gracias a una discusión sino gracias al tacto, la diplomacia, la conciliación, y un sincero deseo de apreciar el punto de vista de los demás.

As Charles Kettering puts it: "A problem well stated is a problem half solved.

But medical science has been unable to cope with the mental and physical wrecks caused, not by germs, but by emotions of worry, fear, hate, frustration, and despair. Casualties caused by these emotional diseases are mounting and spreading with catastrophic rapidity.

A show of interest, as with every other principle of human relations, must be sincere. It must pay off not only for the person showing the interest, but for the person receiving the attention. It is a two-way street—both parties benefit.

It takes the relationship to another level

So much of our time online is spent arguing or feeding arguments.

Acepte el desacuerdo. Recuerde el eslogan: "Cuando dos socios siempre están de acuerdo, uno de ellos no es necesario". Si hay algo que se le ha pasado por alto, agradezca a quien se lo recuerde. Quizá este desacuerdo es su oportunidad de corregirse antes de cometer un grave error.

Si no oía claramente el nombre, decía: "Lo siento. No oí bien". Después, si el nombre era poco común, preguntaba cómo se escribía.

Aliéntelo a hablar de sí mismo y de sus experiencias.

later confirmed by additional studies made at the Carnegie Institute of Technology. These investigations revealed that even in such technical lines as engineering, about 15 per cent of one's financial success is due to one's technical knowledge and about 85 per cent is due to skill in human engineering – to personality and the ability to lead people.

Just for today I will have a program. I will write down what I expect to do every hour. I may not follow it exactly, but I will have it. It will eliminate two pests, hurrying and indecision.

If you want others to like you, if you want to develop real friendships, if you want to help others at the same time as you help yourself, keep this principle in mind; PRINCIPLE 1 Become genuinely interested in other people.

This is the day which the Lord hath made; we will rejoice and be glad in it.

Opera tenor Jan Peerce, after he was married nearly fifty years, once said: "My wife and I made a pact a long time ago, and we've kept it no matter how angry we've grown with each other. When one yells, the other should listen – because when two people yell, there is no communication, just noise and bad vibrations." PRINCIPLE 1 The only way to get the best of an argument is to avoid it.

Man is not made to understand life, but to live it.

had the blues because I had no shoes, Until upon the street, I met a man who had no feet.

This is achieved more naturally when the doctor puts himself on the same level of his patients

Desconfíe de su primera impresión instintiva. Nuestra primera reacción natural en una situación desagradable es ponernos a la defensiva. Puede ser para peor, no para mejor.

Ponte rápidamente de acuerdo con tu adversario".

But the person who has technical knowledge plus the ability to express ideas, to assume leadership, and to arouse enthusiasm among people-that person is headed for higher earning power.

Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance, and kindness. "To know all is to forgive all." As Dr. Johnson said: "God himself, sir, does not propose to judge man until the end of his days." Why should you and I?

Adular es decir a la otra persona lo que se piensa de uno mismo".

Haga que la otra persona se sienta importante, y hágalo sinceramente.

Demuestre respeto por las opiniones ajenas. Jamás diga a una persona que está equivocada.