Quotes from Malcolm Gladwell

We think we can easily see into the hearts of others based on the flimsiest of clues. We jump at the chance to judge strangers. We would never do that to ourselves, of course. We are nuanced and complex and enigmatic. But the stranger is easy.

The problem is that buried among the things we hate is a class of products that are in that category only because they are weird. They make us nervous. They are sufficiently different that it takes some time to understand that we actually like them.

con trabajo duro, planificación sabia e independencia o cooperación con un pequeño grupo, la recompensa es sólo cuestión de tiempo».

You have to explain the invention to customers — not once or twice but three or four times, with a different twist each time. You have to show them exactly how it works and why it works, and make them follow your hands as you chop liver with it, and then tell them precisely how it fits into their routine, and, finally, sell them on the paradoxical fact that, revolutionary as the gadget is, it's not at all hard to use.

it is possible to emerge from even the darkest hell healed and restored

psychologists Barry Schwartz and Adam Grant argue, in a brilliant paper, that, in fact, nearly everything of consequence follows the inverted U: "Across many domains of psychology, one finds that X increases Y to a point, and then it decreases Y.…There is no such thing as an unmitigated good. All positive traits, states, and experiences have costs that at high levels may begin to outweigh their benefits.

because there is complexity, autonomy, and a relationship between effort and reward in doing creative work

This one adult could have died from AIDS with little notice....He could have transmitted the virus to his wife and offspring. His infected wife (or girlfriend) could have given birth in a Swedish barrack to a child who was HIV infected but seemingly healthy. Unsterilized needles and syringes could have spread the virus from child to child.

But is the commercial theory of learning true? Daniel Anderson says that new research suggests that children actually don't like commercials as much as we thought they did because commercials don't tell stories, and stories have a particular salience and importance to young people.

E3-20171107-JV-PC

a radical and transformative thought goes nowhere without the willingness to challenge convention.

por qué las mejores decisiones suelen ser las más difíciles de explicar?

there is something profoundly wrong with the way we make sense of success.

Little, Brown and Company Hachette Book Group 237 Park Avenue, New York, NY 10017 littlebrown.com twitter.com/ littlebrown facebook.com/ littlebrownandcompany First ebook edition: November 2008 The Hachette Speakers Bureau provides a wide range of authors for speaking events. To find out more, go to hachettespeakersbureau.com

We could start by no longer penalizing one another for defaulting to truth. If you are a parent whose child was abused by a stranger—even if you were in the room—that does not make you a bad parent. And if you are a university president and you do not jump to the worst-case scenario when given a murky report about one of your employees, that doesn't make you a criminal. To assume the best about another is the trait that has created modern society.

My great-great-great-grandmother

Six degrees of separation doesn't mean that everyone is linked to everyone else in just six steps. It means that a very small number of people are linked to everyone else in a few steps, and the rest of us are linked to the world through those special few.

Drug couriers often use air fresheners—particularly the kind shaped like little fir trees—to cover up the smell of drugs. (Tree air fresheners are known as the "felony forest.")

a lesson crucial to those who wanted to tackle the upper reaches of a profession like law or medicine: if you work hard enough and assert yourself, and use your mind and imagination, you can shape the world to your desires (151).

The As were judged to be much more alert, poised, attractive, and well dressed. In fact, the scores on those four dimensions are so different as to make you think you are looking at two different species of humans. You aren't, of course. You're simply seeing the difference between those schooled by their families to present their best face to the world, and those denied that experience.

The values of the world we inhabit and the people we surround ourselves with have a profound effect on who we are. Those three things - autonomy, complexity and a connection between effort and reward - are, most people agree, the three qualities that work has to have if it is to be satisfying. It is not how much money we make that ultimately makes us happy between nine to five. It's whether our work fulfills us.

Connectors, people with a special gift for bringing the world together.

They were unconvinced of the power of giants.

If we want groups to serve as incubators for contagious messages, then.....we have to keep groups below the 150 Tipping Point. Above that point, there begin to be structural impediments to the ability of the group to agree and act with one voice.