Quotes from Thomas J. Watson

To be successful, you have to have your heart in your business and your business in your heart.

Follow the path of the unsafe, independent thinker. Expose your ideas to the danger of controversy. Speak your mind and fear less the label of "crackpot" than the stigma of conformity.

Really big people are, above everything else, courteous, considerate and generous - not just to some people in some circumstances - but to everyone all the time.

It was courage, faith, endurance and a dogged determination to surmount all obstacles that built this bridge.

Good design is good business.

Design must reflect the practical and aesthetic in business but above all... good design must primarily serve people.

If you want to succeed, double your failure rate.

Nothing so conclusively proves a man's ability to lead others as what he does from day to day to lead himself.

You can be discouraged by failure, or you can learn from it. So go ahead and make mistakes, make all you can. Because, remember that's where you'll find success - on the far side of failure.

Success is on the far side of failure.

Whenever an individual or a business decides that success has been attained, progress stops.

When asked how to achieve success more rapidly, came the quick reply, 'Double your failure rate'.

The great accomplishments of man have resulted from the transmission of ideas and enthusiasm.

Do you want to succeed? Then, double you rate of failure. Success lies on the far side of failure.

Failure is a teacher; a harsh one, but the best.

Every time we've moved ahead in IBM, it was because someone was willing to take a chance, put his head on the block, and try something new.

All the problems of the world could be settled easily if men were only willing to think. The trouble is that men very often resort to all sorts of devices in order not to think, because thinking is such hard work.

The best way to supervise your men is from their reports that they make out.

Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

Treat each case as an individual case, and give every man an opportunity to earn just as much money as he is capable of earning.

If you aren't playing well, the game isn't as much fun. When that happens I tell myself just to go out and play as I did when I was a kid.

If you want to increase your success rate, double your failure rate.

If you stand up and be counted, from time to time you may get yourself knocked down. But remember this: A man flattened by an opponent can get up again. A man flattened by conformity stays down for good.