Quotes from Douglas K. Smith

According to Lampson, this contributed to the "perfect system" syndrome. The Star, he says, "had a lot more innovation than necessary. It's the natural thing for engineers to do when they're not constrained. And they were not constrained.

David, I feel like the fucking Road Runner. Your corporate staff is like a pack of coyotes. They spend all their time setting traps, trying to get me." Massaro's Office Products Division adopted the Road Runner cartoon character as their mascot.