Quotes from Harold Geneen

It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away

You can't run a business or anything else on a theory.

Ninety-nine percent of all surprises in business are negative.

What you manage in business is people

In the business world, everyone is always working at legitimate cross purposes, governed by self interest.

Management must have a purpose, a dedication and that dedication must have an emotional commitment. It must be built in as a vital part of the personality of anyone who truly is a manager.

In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.