Quotes from Chip Heath

Some is not a number; soon is not a time. Here's the number: 100,000. Here's the time: June 14, 2006—9 a.m.

The point here is simple: Some moments are vastly more meaningful than others. For tourists, the Popsicle Hotline is a 15-minute experience that pops out of the surrounding 2-week vacation. For students at YES Prep, Senior Signing Day is a single morning that rises above a 7-year journey.

The largest volcano in the solar system, Olympus Mons on Mars, is about 300,000 square kilometers in area and about 22 kilometers (14 miles) tall.

we are quick to jump to conclusions because we give too much weight to the information that's right in front of us, while failing to consider the information that's just offstage. He called this tendency "what you see is all there is.

The largest volcano in the solar system, Olympus Mons on Mars, covers an area as big as Arizona or Italy. It's so tall that if you tried to fly over it during a normal cross-country plane flight, you'd crash into it halfway up the slope.

Effective visions expressed values that allow employees to identify with the organization…. One manager at a glass company suggested, 'it's hard to get excited about 15% return on equity.

A very small percentage of Fortune 500 CEOs are women.

Among Fortune 500 CEOs, there are more men named James than there are women.

The hard question for a leader is not how to form habits but which habits to encourage.

Concreteness is an indispensable component of sticky ideas.

34% of White applicants and 14% of Black applicants without records received callbacks, compared to 17% and 5% with records.

Warren Buffett said, "In the past, I've observed that many acquisition-hungry managers were apparently mesmerized by their childhood reading of the story about the frog-kissing princess. Remembering her success, they pay dearly for the right to kiss corporate toads, expecting wondrous transfigurations." Unfortunately, said Buffett, "We've observed many kisses but very few miracles.

You have to back up your destination postcard with a good behavioral script. That's a recipe for success. What you don't need to do is anticipate every turn in the road between today and the destination. It's not that plotting the whole journey is undesirable; it's that it's impossible.

White job applicants who had served jail time for a felony were more likely to receive a callback than were Black applicants with impeccable records.

Let's face it: Most PowerPoints aren't creating a lot of emotion.

Throughout the first 18 years of his career in the NBA, LeBron James scored over 35,000 points. Throughout the first 18 years of his career in the NBA, LeBron James scored

Couch to 5K había cambiado su vida. Él pretendía

Ambiguity does, too. In times of change, you may not know what options are available. And this uncertainty leads to decision paralysis

The Rider has to be jarred out of introspection, out of analysis. He needs a script that explains how to act, and that's why the successes we've seen have involved such crisp direction.

There are about 400 million civilian-owned firearms in the United States.

There are about 330 million citizens in the United States, and more than 400 million firearms… or enough for every man, woman, and child to own 1, and still have around 70 million firearms left over.

new habits can clear the Path.

One rule of thumb is to keep searching for options until you fall in love at least twice. If you've only identified one good candidate for a job, for instance, you'll have the strong urge to talk yourself into hiring her, which is a recipe for the confirmation bias.

The Rider loves to contemplate and analyze, and, making matters worse, his analysis is almost always directed at problems rather than at bright spots. (You