Quotes from Stephen R. Covey

newborn into the world. If you want to study love, study those who sacrifice for others, even for people who offend or do not love in return.

But Lilienthal took several weeks to create a high Emotional Bank Account. He had these people get to know each other—their interests, their hopes, their goals, their concerns, their backgrounds, their frames of reference, their paradigms. He facilitated the kind of human interaction that creates a great bonding between people, and he was heavily criticized for taking the time to do it because it wasn't "efficient." But

The person who is truly effective has the humility and reverence to recognize his own perceptual limitations and to appreciate the rich resources available through interaction with the hearts and minds of other human beings. That

There are organizations that talk a lot about the customer and then completely neglect the people that deal with the customer—the employees. The PC principle is to always treat your employees exactly as you want them to treat your best customers.

How many times have you made assumptions similar to the store manager's? It's easy to do, because we all see things in different ways. We all have different paradigms or frames of reference—like eyeglasses through which we see the world. We see the world not as it is, but as we are—or sometimes as we are conditioned to see it.

We knew that social comparison motives were out of harmony with our deeper values and could lead to conditional love and eventually to our son's lessened sense of self-worth. So

The deposit is to make the expectations clear and explicit in the beginning.

The heart has its reasons which reason knows not of. PASCAL

We each have a wide range of concerns—our health, our children, problems at work, the national debt, nuclear war. We could separate those from things in which we have no particular mental or emotional involvement by creating a "Circle of Concern.

Have you ever been too busy driving to take time to get gas?

things can hurt us physically or economically and can cause sorrow. But our character, our basic identity, does not have to be hurt at all.

Paradigms are powerful because they create the lens through which we see the world. The power of a paradigm shift is the essential power of quantum change, whether that shift is an instantaneous or a slow and deliberate process. T

In the great literature of all progressive societies, love is a verb.

They cannot take away our self respect if we do not give it to them.

Or even Winston Churchill, who took naps throughout the Second World War, thereby giving himself "two mornings" every day (Sharpen the Saw).

As a teacher, as well as a parent, I have found that the key to the ninety-nine is the one—particularly the one that is testing the patience and the good humor of the many. It is the love and the discipline of the one student, the one child, that communicates love for the others. It's how you treat the one that reveals how you regard the ninety-nine, because everyone is ultimately a one.

Jei koki? nors aplinkybi? negalime pakeisti, turime ramiai jas priimti ir dom?tis tais dalykais, kuriuos pakeisti galime.

writing is a kind of psycho-neural muscular activity which helps bridge and integrate the conscious and subconscious minds.

as human beings, we are responsible for our own lives. Our behavior is a function of our decisions, not our conditions.

Hasta que no hayamos elegido nuestras motivaciones, no podemos elegir vivir nuestra vida de verdad. Todo es fruto de los motivos y de la motivación, que constituyen las raíces de nuestros deseos más profundos.

There's no better way to inform and expand your mind on a regular basis than to get into the habit of reading good literature. That's another high leverage Quadrant II activity. You can get into the best minds that are now or that have ever been in the world. I highly recommend starting with a goal of a book a month, then a book every two weeks, then a book a week. "The person who doesn't read is no better off than the person who can't read.

The fountain of content must spring up in the mind, and he who hath so little knowledge of human nature as to seek happiness by changing anything but his own disposition, will waste his life in fruitless efforts and multiply the grief he proposes to remove."—Samuel Johnson Knowing that we are responsible—"response-able"—is fundamental to effectiveness and to every other habit of effectiveness we will discuss.

Management is a bottom line focus: How can I best accomplish certain things? Leadership deals with the top line: What are the things I want to accomplish?

we detect rather than invent our missions in life.