Quotes About Leadership

Framing the work is not something that leaders do once, and then it's done. Framing is ongoing. Frequently calling attention to levels of uncertainty or interdependence helps people remember that they must be alert and candid to perform well.

Confidence in one's abilities and knowledge, when warranted, is far preferable to false modesty. But humility is not modesty, false or otherwise. Humility is the simple recognition that you don't have all the answers, and you certainly don't have a crystal ball. Research shows that when leaders express humility, teams engage in more learning behavior.

What we can learn from this extreme case, as well as from many cases of normal business conversation, is that psychological safety must be paired with discipline to achieve optimal results efficiently.

Treat people superbly and compensate them fairly.

unless a leader expressly and actively makes it psychologically safe to do so, people will automatically seek to avoid failure. So how did Teller reframe failure to make it okay? By saying, believing, and convincing others that "I'm not pro failure, I'm pro learning.

Emphasizing interdependence lets people know that they're responsible for understanding how their tasks interact with other people's tasks. Interdependence encourages frequent conversations to figure out the impact their work is having on others and to convey in turn the impact others' work has on them. Interdependent work requires communication. In other words, when leaders frame the work they are emphasizing the need for taking interpersonal risks like sharing ideas and concerns.

When Uber's new CEO, Dara Khosrowshahi, first came on board in August 2017, one of his priorities was to meet with women engineers. Alert to the damage done to the company's culture, he began by laying the groundwork for a psychologically safe workplace. As Jessica Bryndza, Uber's Global Director of People Experience, commented, "He [Khosrowshahi] didn't come in guns blazing. He came in listening."58 The operative word here is "listening.

The Braintrust's recipe is fairly simple: a group of directors and storytellers watches an early run of the movie together, eats lunch together, and then provides feedback to the director about what they think worked and what did not. But the recipe's key ingredient is candor. And candor, though simple, is never easy.

For speaking up to become routine, psychological safety – and expectations about speaking up – must become institutionalized and systematized.

Speaking up is only the first step. The true test is how leaders respond when people actually do speak up. Stage setting and inviting participation indeed build psychological safety. But if a boss responds with anger or disdain as soon as someone steps forward to speak up about a problem, the safety will quickly evaporate. A productive response must be appreciative, respectful, and offer a path forward.

For over a century, we've focused too much on relentless execution and depended too much on fear to get things done. That era is over.

Our survey measure rated three behavioral attributes of leadership inclusiveness: one, leaders were approachable and accessible; two, leaders acknowledged their fallibility; and three, leaders proactively invited input from other staff, physicians, and nurses. The concept of leadership inclusiveness thus captures situational humility coupled with proactive inquiry (discussed in the next section).

In fact, Joe Biden repeatedly reached out with words of kindness. That's a quality in politics that is vastly underestimated.

He'd always known that shit rolled downhill, but he never knew tears did the same thing.

The world's pretty fucked up. A man that can see the good and the beauty and keep walkin' toward it? And wants to hold your hand while he's goin'? That's gotta be a man you'd follow.

Mr. Pantalone was rubbing the back of his neck like he was in pain. "It's like herding fish," he mumbled. "You want them to go one way, and then you're riding a mooncalf in the river.

Xander, it's a good thing you weren't some sort of Cossack general, back in the day. You get that tone of voice, that look on your face, and I'm not kidding... even I would follow you into hell.

I just love bossy women. I could be around them all day. To me, bossy is not a pejorative term at all. It means somebody's passionate and engaged and ambitious and doesn't mind leading.

If he stops Arnold, it would be for the good of the people of Boston. Arnold was a wolf in sheep's clothing and needed to be exposed for who he

Some men,' they said, `are born princes, and some raise themselves by their talents to be kings among men.

fastest way to win a kingdom is by being kind and gentle instead of using violence and cruelty. Do

According to Matthew, in order to understand Jesus, we must also understand King David.

just as the Magi, seen now as kings, paid homage to Jesus by following his star, so the kings of the earth should pay homage to the emperor by following his sign.

They are in the field where they protect their animals: they represent those who care for the vulnerable. They may also remind us of other shepherds: Rebecca, Rachel, Moses, and David.