Quotes About Service-level

Another problem with service-level decoupling is that it is expensive, both in development time and in system resources. Dealing with service boundaries where none are needed is a waste of effort, memory, and cycles. And, yes, I know that the last two are cheap—but the first is not.

The problem is you are working on projects. Service-level response times interfere with project work and cause multitasking. Maybe someone has to do that work, but maybe not you. Or, if you do have to do it, someone else can rank-order the work, and you can work in short timeboxes so you have a chance of completing the necessary-to-the-organization work without multitasking.