Quotes About Listening

Existence was really very simple when you did what you were told.

A little maybe; I've been saying it so long to you, you just wouldn't listen. Every time you said, 'Farm Boy do this' you thought I was answering 'As you wish' but that's only because you were hearing wrong. 'I love you' was what it was, but you never heard, and you never heard.' ~ Westley

The art of conversation is the art of hearing as well as of being heard.

What was the point of dedicating your life to giving warnings if everyone who might have listened—because the majority were still unbothered and would possibly remain so till the sun went out—merely nodded and agreed?

A vacant mind is open to all suggestions, as the hollow mountain returns all sounds.

To listen well, is as powerful a means of influence as to talk well, and is as essential to all true conversation

The one who understands does not speak; the one who speaks does not understand

What is told into the ear of a man is often heard a hundred miles away.

What is told in the ear of a man is often heard 100 miles away.

Listen to all, plucking a feather from every passing goose, but, follow no one absolutely.

If you only hear one side of the story, you have no understanding at all.

If we want more moments of connection, we need to be more responsive to others.

acting with responsiveness to others can create tighter bonds:

Know what your listeners care about, so you can tailor your communication to them.

the value of asking more questions and listening to the answers.

Nonresponsiveness is corrosive.

There's no such thing as a passive audience.

The first problem of communication is getting people's attention.

Be absorbed in what your customer is saying; be inspired by what your customer is meaning.

Remember, a great conversation with a customer is not debate practice. Be a learner, not an interrogator.

Wise organizations realize that by crafting processes, practices, and policies that play fair with customers, allow people to feel heard and respected when there are problems, and create the feeling that customers' best interests are being looked after, they build the ultimate competitive weapon: the fervently loyal customer who evangelizes to all within earshot (or Internet connection) about their organization. More leaders are also being won over by

There's an important middle piece to the puzzle: Listening means actively seeking to understand another person. That's why we say it's a contact sport. Listening without contact, listening without a dramatic connection, is like looking without seeing.

Everyone breathes in air, but it's a wise person who knows when to use that air to speak and when to exhale in silence.

Early in my life, I learned to eavesdrop. I was driven to this ignoble practice because people seldom told me anything worth knowing.