Quotes About Emotions
Joy = Love - Fear
~ Chip Conley
BazillionQuotes.com
Think of your emotions as messages that give you the freedom, rather than the obligation, to respond. Fear protects. Regret teaches. Sadness releases. Joy uplifts. Empathy unites. Emotions
~ Chip Conley
BazillionQuotes.com
Gravity can also shape our emotional selves. Emotional baggage, for instance, is a form of gravity; we acquire more of it as we get older, and it weighs us down. The more emotional gravity we're fighting, the more force we require to move forward. And force moving against gravity creates a lot of friction. On
~ Chip Conley
BazillionQuotes.com
The weakness of the Elephant, our emotional and instinctive side, is clear: It's lazy and skittish, often looking for the quick payoff (ice cream cone) over the long-term payoff (being thin). When change efforts fail, it's usually the Elephant's fault, since the kinds of change we want typically involve short-term sacrifices for long-term payoffs. (We
~ Chip Heath
BazillionQuotes.com
Direct the Rider. What looks like resistance is often a lack of clarity. So provide crystal-clear direction. (Think 1% milk.) Motivate the Elephant. What looks like laziness is often exhaustion. The Rider can't get his way by force for very long. So it's critical that you engage people's emotional side
~ Chip Heath
BazillionQuotes.com
In highly successful change efforts, people find ways to help others see the problems or solutions in ways that influence emotions, not just thought.
~ Chip Heath
BazillionQuotes.com
The advice we give others, then, has two big advantages: It naturally prioritizes the most important factors in the decision, and it downplays short-term emotions.
~ Chip Heath
BazillionQuotes.com
Creating more memorable and meaningful experiences is a worthy goal—
~ Chip Heath
BazillionQuotes.com
So how can you avoid letting these subtle emotions get the best of you? Get some distance.
~ Chip Heath
BazillionQuotes.com
In one study, some people were asked to restrain their emotions while watching a sad movie about sick animals. Afterward, they exhibited less physical endurance than others who'd let the tears flow
~ Chip Heath
BazillionQuotes.com
You encounter a choice. But narrow framing makes you miss options. ââ'¬Â¢ You analyze your options. But the confirmation bias leads you to gather self-serving information. ââ'¬Â¢ You make a choice. But short-term emotion will often tempt you to make the wrong one. ââ'¬Â¢ Then you live with it. But you'll often be overconfident about how the future will unfold.
~ Chip Heath
BazillionQuotes.com
The massive scale of Walmart—its $444 billion revenue in 2012 amounts to $64 for every person on earth—inspires a complicated mixture of emotions: awe, fear, admiration, and loathing.
~ Chip Heath
BazillionQuotes.com
It's like Tolstoy's quote: "All happy families resemble each other, but each unhappy family is unhappy in its own way." All
~ Chip Heath
BazillionQuotes.com
the core of the matter is always about changing the behavior of people, and behavior change happens in highly successful situations mostly by speaking to people's feelings.
~ Chip Heath
BazillionQuotes.com
psychologist analyzed 558 emotion words—every one that he could find in the English language—and found that 62 percent of them were negative versus 38 percent positive.
~ Chip Heath
BazillionQuotes.com
These results are shocking. The mere act of calculation reduced people's charity. Once we put on our analytical hat, we react to emotional appeals differently. We hinder our ability to feel.
~ Chip Heath
BazillionQuotes.com
What's indisputable is that when we assess our experiences, we don't average our minute-by-minute sensations. Rather, we tend to remember flagship moments: the peaks, the pits, and the transitions.
~ Chip Heath
BazillionQuotes.com
Because when a customer says thanks, they make you happy, but they make themselves even happier.
~ Chip Heath
BazillionQuotes.com
Let's replay that scene, where things were working for you. What was happening? How did you behave? Were you smiling? Did you make eye contact?
~ Chip Heath
BazillionQuotes.com
tangibility, rather than the magnitude, of the benefits that makes people care.
~ Chip Heath
BazillionQuotes.com
In looking for a goal that reaches the Elephant—that hits people in the gut—you can't bank on SMART goals. (There are some people whose hearts are set aflutter by goals such as "improving the liquidity ratio by 30 percent over the next 18 months." They're called accountants.)
~ Chip Heath
BazillionQuotes.com
Responsiveness is correlated with attachment security, self-esteem, emotional well-being, and a laundry list of other positive attributes (even healthier levels of diurnal cortisol, which sounds like a Harry Potter spell but is actually a stress hormone).
~ Chip Heath
BazillionQuotes.com
One of IDEO's designers even sketched out a "project mood chart" that predicts how people will feel at different phases of a project. It's a U-shaped curve with a peak of positive emotion, labeled "hope," at the beginning, and a second peak of positive emotion, labeled "confidence," at the end. In between the two peaks is a negative emotional valley labeled "insight.
~ Chip Heath
BazillionQuotes.com
Interestingly, there has been significant research done with people experiencing what we call infatuation. When we have this experience we could call falling into infatuation (or falling into romantic interest), chemicals are secreted in the brain, causing light-headedness, dizziness, and a flood of emotions that we can't explain. Certain people trigger that kind of response in us. We are almost instantly drawn to them.
~ Chip Ingram
BazillionQuotes.com
