Quotes About Employee behavior

Firms don't just try to pay as little as possible to get the needed bodies on board; when there is unemployment, they ask themselves how wage cuts would affect the behavior of the employees. Would they quit or feel dissatisfied and work less hard on the firm's behalf if they feel that wage policies are unfair?

The recent survey found that one in three British workers check their e-mails before 6.30 am, while 80% of British employers consider it acceptable to phone employees out of hours.

The more an employee talks about the national politics in the organization, the more s/he tends to play office politics and uses all sort of dirty tactics to snatch others' work credit for own progress & profit.

Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it.

The orbs create feedback loops that can influence either personal of employee behavior.

People who are employees for a living don't behave so opportunistically.

There was a policy at Hughes against drinking at lunch, but the men ignored it

An employee is told that the customer is always right and, in fact, the customer is usually a moron and as asshole

firms were hiring 'moonlighting' active Central Intelligence Agency (CIA) agents to train managers in 'tactical behaviour assessment' techniques. These are ways of checking on employee honesty by reading verbal and behavioural clues, such as fidgeting or use of qualifying statements like 'honestly' and 'frankly'.

Contrast Disney with Subway. Like Disney, Subway has created a metaphor for its frontline employees. They are "sandwich artists." This metaphor is the evil twin of Disney's "cast members." It is utterly useless as a guide to how the employee should act. Disney expects its cast members to behave like actors, but Subway does not expect its counter help to behave like artists. The

Se puede decir que un hotel es bueno cuando encargas algo al servicio de habitaciones y el empleado no te mira en ningún momento al entrar en la estancia.

El gran error de algunos empleados es tratar a sus patrones como si fueran personas".