Quotes About Trust

individuals feel relieved of responsibility when they know that others have heard the same request for help.

What you learned about the Müller-Lyer illusion did not change the way you see the lines, but it changed your behavior. You now know that you cannot trust your impression of the length of lines that have fins appended to them, and you also know that in the standard Müller-Lyer display you cannot trust what you see. When asked about the length of the lines, you will report your informed belief, not the illusion that you continue to see.

The normal state of your mind is that you have intuitive feelings and opinions about almost everything that comes your way. You like or dislike people long before you know much about them; you trust or distrust strangers without knowing why; you feel that an enterprise is bound to succeed without analyzing

The amount of evidence and its quality do not count for much, because poor evidence can make a very good story. For some of our most important beliefs we have no evidence at all, except that people we love and trust hold these beliefs.

la confianza viene determinada por la coherencia de la mejor historia que podamos contar partiendo de la evidencia.

when System 2 is otherwise engaged, we will believe almost anything.

The way to block errors that originate in System 1 is simple in principle: recognize the signs that you are in a cognitive minefield, slow down, and ask for reinforcement from System 2. This is how you will proceed when you next encounter the Müller-Lyer illusion. When you see lines with fins pointing in different directions, you will recognize the situation as one in which you should not trust your impressions of length.

do not simply trust intuitive judgment—your own or that of others—but do not dismiss it, either.

we pay more attention to the content of messages than to information about their reliability

We know that people can maintain an unshakeable faith in any proposition, however absurd, when they are sustained by a community of like-minded believers.

Merely reminding people of a time when they had power increases their apparent trust in their own intuition.

If you come upon an observation that does not seem to fit the model, you assume that there must be a perfectly good explanation that you are somehow missing. You give the theory the benefit of the doubt, trusting the community of experts who have accepted it.

people can maintain an unshakable faith in any proposition, however absurd, when they are sustained by a community of like-minded believers.

System noise is inconsistency, and inconsistency damages the credibility of the system.

A world in which firms compete by offering better products is preferable to one in which the winner is the firm that is best at obfuscation.

We know that people can maintain an unshakable faith in any proposition, however absurd, when they are sustained by a community of like-minded believers.

Most of us view the world as more benign than it really

that people can maintain an unshakable faith in any proposition, however absurd, when they are sustained by a community of like-minded believers.

high subjective confidence is not to be trusted as an indicator of accuracy (low confidence could be more informative).

When you are in a state of cognitive ease, you are probably in a good mood, like what you see, believe what you hear, trust your intuitions, and feel that the current situation is comfortably familiar.

neither of us ever rejected out of hand anything the other said.

Klein and I eventually agreed on an important principle: the confidence that people have in their intuitions is not a reliable guide to their validity.

Auf dem Rückweg fragte er sich, ob je ein Tag kommen würde, an dem Menschen miteinander umgehen könnten, ohne zu lügen.

Matrimonio. El secreto está en que, a pesar de todo, nos queremos. Yo no querría vivir sin ella: echaría de menos hasta su risa de actriz. Ni ella sin mí. Si no nos crispáramos tanto los nervios el uno al otro… Vete mientras