Quotes About Negotiation

However, the most powerful way to communicate that we are making a genuine request is to empathize with people when they don't agree to the request.

Choosing to request rather than demand does not mean we give up when someone says no to our request. It does mean that we don't engage in persuasion until we have empathized with what's preventing the other person from saying yes.

To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want.

In her zeal to be a professional negotiator, she behaved like an amateur human being.

When you start a sentence with "no," "but," "however," or any variation thereof, no matter how friendly your tone or how many cute mollifying phrases you throw in to acknowledge the other person's feelings, the message to the other person is You are wrong.

reasonable people can disagree.

Never wrestle with a pig—because you both get dirty but the pig loves it

I wasn't sure exactly what "okay" would involve, but I was willing to settle for "unmurdered.

I guess you could pay off the management to let you bring in a SecUnit and weapons and do a hostage exchange, but they drew the line at giving you free feed access.

Disinformation, which is the same as lying but for some reason has a different name, is the top tactic in corporate negotiation/warfare. (There had been a whole episode about it on Sanctuary Moon.)

talking to Frost had become less like negotiating with a small angry hostage

International trade note: the American is a gentle guy; but don't pressure him; if you do he turns toad and squirts poison.

To survive and succeed in exercising leadership, you must work as closely with your opponents as you do with your supporters.

You are quite right in calling for negotiation. Indeed, this is the very purpose of direct action. Nonviolent direct action seeks to create such a crisis and foster such a tension that a community which has constantly refused to negotiate is forced to confront the issue.

A world war - God forbid! - will leave only smoldering ashes as a mute testimony of a human race whose folly led inexorably to untimely death. Yet there are those who sincerely feel that disarmament is an evil and international negotiation is an abominable waste of time.

It is possible that our negotiators, who have earnestly tried to negotiate a realistic and effective test ban, have exhausted every avenue of agreement, but since I have neither taken part in the negotiations nor had personal reports from the negotiators, who are not representatives chosen by me, I lack personal assurance of the futility of further discussions which alone would persuade me to urge the abandonment of so high an objective.

In dealing with objections, as with differences of opinion, nothing is gained by confrontation, though much is to be gained by appreciation of the other's viewpoint. Most objections you hear are best handled by first demonstrating your understanding of the other's viewpoint. Always start your response with 'I understand' or 'I can appreciate your position' or 'I see your point' or 'of course' followed by 'However' or 'Also consider' or a similar line that puts you back into consideration.

use what you've got. Always find a use for what you've got. Never promise what you can't deliver, and always do a deal with a smile and a friendly word if possible. That advice had served him in good stead all his working life.

You can do more with a soft voice than a big stick?

A bad person is a bad person, and a bad person will never make you a good deal. The world is filled with enough good and honest people that doing business with the dishonest ones is pure foolishness.

Nobody will ever win the battle of the sexes. Theres too much fraternizing with the enemy.

Nobody will ever win the battle of the sexes. There is too much fraternizing with the enemy.

In love, as in war, a fortress that parleys is half taken.

Nobody will ever win the battle of the sexes. There?s too much fraternizing with the enemy.