Quotes About Value

The truth is, nobody's interested in the commodity. People buy feelings.

What's the difference? The commodity is the thing your customer actually walks out with in his hand. The product is what your customer feels as he walks out of your business. What he feels about your business, not what he feels about the commodity.

Value can be a word said at the door of the business as a customer leaves.

The value of your Equity is directly proportional to how well your business works. And how well your business works is directly proportional to the effectiveness of the systems you have put into place, upon which the operation of your business depends.

The model will provide consistent value to your customers, employees, suppliers, and lenders, beyond what they expect. 2. The model will be operated by people with the lowest possible level of skill. 3. The model will stand out as a place of impeccable order. 4. All work in the model will be documented in Operations Manuals. 5. The model will provide a uniformly predictable service to the customer. 6. The model will utilize a uniform color, dress, and facilities code.

Where the business is the product, how the business interacts with the consumer is more important than what it sells.

Competition on dimensions other than price - on product features, support services, delivery time, or brand image, for instance - is less likely to erode profitability because it improves customer value and can support higher prices. p.32

Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value.

Strategy is the creation of a unique and valuable position, involving a different set of activities.

Competition has taken place at the wrong levels, and on the wrong things. It has gravitated to a zero-sum competition, in which the gains of one system participant come at the expense of others. Participants compete to shift costs to one another, accumulate bargaining power, and limit services. This kind of competition does not create value for patients, but erodes quality, fosters inefficiency, creates excess capacity, and drives up administrative costs, among other nefarious effects.

It is more useful to think in terms of themes that pervade many activities, such as low cost, a particular notion of customer service, or a particular conception of the value delivered.

Si los hombres supiesen lo que es la muerte ya no le tendrían miedo. y si ya no le tuvieran miedo, nadie podría robarles, nunca más, su tiempo de vida.

But time is life, and life exists in our hearts, and the more of it that the people saved, the less they actually had.

Porque el tiempo es vida, y la vida reside en el corazón. Y cuanto más ahorraba de esto la gente, menos tenía.

there are certain treasures that kill you if you can't share them with others.

Zaman yaÅŸam?n kendisiydi. Ve yaÅŸam?n yeri yürekti. Ä°nsanlar zamandan tasarruf ettikçe, zaman azal?yordu.

Manche Dinge brauchen ihre Zeit – und Zeit war ja das Einzige, woran Momo reich war.

Ä°nsan zamandan tasarruf ettikçe, zaman azal?yordu.

Bunlar elbette, Momo'nun arkadaÅŸlar?n?n, hele kendisinin hiç sahip olmad??? çok pahal? oyuncaklard?. En küçük ayr?nt?lar?na kadar öyle ince düÅŸünülerek yap?lm??lard? ki çocuklar?n hayal kurmalar?n? gerektiren bir yanlar? kalmam??t?.

Agencies missed the significance of "shareholder value" and the change in priorities that it represented to their clients. They assumed, perhaps, that creativity and big ideas were eternal verities – that they were what clients needed under any circumstances. Shareholder value was just another management trend, buzzword of the month – nothing to worry about. The

Shareholder value became, from the 1990s onwards, a driver of management consulting success and, somewhat sadly, of advertising agency marginalization.

This is an industry that no longer reflects strategically how to create value in the face of disruptive change.

I can understand, he said, that many people, many perfectly ordinary people, have an interesting story to tell. No one's experience of life is valueless.

Agatha says that, nowadays, things that people have just written can be almost as valuable as pictures they've painted.