Quotes About Quality

Lean thinking defines value as providing benefit to the customer; anything else is waste. In

This is one of the most important discoveries of the lean manufacturing movement: you cannot trade quality for time. If you are causing (or missing) quality problems now, the resulting defects will slow you down later.

The Toyota Way

At any time, the company could invest its energy in finding new customers, servicing existing customers better, improving overall quality, or driving down costs. In

Una empresa moderna es aquella que posee ambas mitades, ambos sistemas. La empresa moderna tiene la capacidad de fabricar productos de alta fiabilidad y calidad, pero también de descubrir nuevos productos para su fabricación.

This is one of the most important discoveries of the lean manufacturing movement: you cannot trade quality for time.

speed and quality are allies in the pursuit of the customer's long-term benefit.

These discussions of quality presuppose that the company already knows what attributes of the product the customer will perceive as worthwhile. In a startup, this is a risky assumption to make. Often we are not even sure who the customer is. Thus, for startups, I believe in the following quality principle: If we do not know who the customer is, we do not know what quality is.

Yes, MVPs sometimes are perceived as low-quality by customers. If so, we should use this as an opportunity to learn what attributes customers care about. This is infinitely better than mere speculation or whiteboard strategizing, because it provides a solid empirical foundation on which to build future products.

As an engineer and later as a manager, I was accustomed to measuring progress by making sure our work proceeded according to plan, was high quality, and cost about what we had projected.

engineers agree to adapt the product to the business's constantly changing requirements but are not responsible for the quality of those business decisions.

Lean thinking defines value as providing benefit to the customer; anything else is waste.

paradoxical Toyota proverb, "Stop production so that production never has to stop." The

we could reduce the failure rate by doing fewer projects of higher quality. Others believe that certain people have an innate gift of knowing the right thing to build. If we can find enough of these visionaries and virtuosos, our problems will be solved. These "solutions" were once considered state of the art in the nineteenth century, too, before people knew about modern management.

440,000 lethal, preventable events each year from care in hospitals, or "roughly one-sixth of all deaths that occur in the United States each year.

The two primary factors in these deaths are nosocomial (hospital-acquired) infections11 and medical errors.

With all the drive to cost transparency, there is not only little emphasis to make quality-of-care data available, but also it is extremely hard to come by. That's why the call of Guest and Quincy from Consumer Reports that "consumers should have better information about hospital and physician performance than they can glean from user reviews on Yelp, Zagat's, Angie's List, or other such sources" is such a tall order.

And I'm glad to hear you say that. Bluestar was right about you all along. Many cats thought you were too young and inexperienced when she made you her deputy, but you're showing your quality now. The forest needs cats like you.

The unreliable quality of frozen foods contributed to the deep suspicion with which many shoppers viewed them. There was a general sense that frozen food was subpar: salvaged goods. The turning point was when Birdseye embarked on a PR campaign, renaming the produce as "frosted foods," a name that implied icy glamour. "Frozen food" was something you would eat rather than starve. "Frosted food" was the stuff of childhood fantasy. It worked.

The canning industry, which was growing by the day, made considerable use of additives: saccharine to make corn sweeter, copper to make peas greener, and all sorts of preservatives to stop meat from going off.

That's the curse of librarianship. If your library is of any quality at all, then its collection is going to outpace your manpower.

Scrumpy," said Beverley. "What's the difference?" Beverley thought about it for a moment or two. "It's not made in a factory," she said. "So, no quality control then?" "Are you going to talk about it or drink it?" I took a swig—it was tart, alcoholic and tasted of apples. About what I look for in a cider, really.

Das Leben ist zu kurz, um schlechten Wein zu trinken. - Quoted from Johann Wolfgang von Goethe

But as the wise man said, life's too short to drink bad wine. Regret is a terrible vintage.