Quotes About Work centers

And it became even more interesting when we realized that we were visiting the same six or seven work centers every time. They're not bottlenecks, but the sequence in which they perform their jobs became very important. We call them 'capacity constraint resources,' CCR for short.

With the bottlenecks more productive now, our throughput has gone up and our backlog is declining. But making the bottlenecks more productive has put more demand on the other work centers. If the demand on another work center has gone above one hundred percent, then we've created a new bottleneck.

we are starting to master the First Way: We're curbing the handoffs of defects to downstream work centers, managing the flow of work, setting the tempo by our constraints, and, based on our results from audit and from Dick, we're understanding better than we ever have what is important versus what is not.